Issaquah Premier Dental – led by a top-rated Dentist in Issaquah – is hiring a Dental Receptionist – Front Desk for full-time & part-time permanent positions. A rare opportunity to join a dynamic and fast-paced practice with great patients and teammates. The job duties include attending to patients on the phone, in person, and by email. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office during busy times.
Description
We are looking for the right person to join our growing team! We strive to provide an exceptional experience in all aspects of our office. The primary responsibility at this position is to manage the office schedule, ensure that the office is running smoothly and efficiently, and provide an excellent overall patient experience. We are looking for someone who is searching for a long term dental work home where they can grow with the business and have the potential for vertical career growth.
Responsibilities
- Greeting and welcoming patients to the practice
- Scheduling, rescheduling, and cancelling appointments as needed
- Entering patient information into software
- Answering patient questions
- Assisting patients in entering or filling out forms
- Coordinating referrals, prescriptions
- Prepare billing statements
- Maintain, organize and keep clean waiting area and front desk
- Collecting copayments
- Managing office schedule
- Prepare daily schedules for the dental staff
- Updating patient records and documenting conversations, recent treatments and procedures
- Scheduling follow up appointments
- Create a system for self reminders of patients to be called/followed up on
- Provide new patients with practice information and doctors’ background
- Provide patients with information on procedures performed at the office
- Knowledge of products available in the practice
- General front office duties- scanning, photocopying, faxing, etc
Qualifications
- Experience preferred
- High school diploma or GED
- Knowledge and understanding of dental terminology, ADA Coding, dental insurance and dental treatment plans
- Exceptional organizational skills
- Excellent customer service skills
- Good telephone etiquette
- Computer proficiency- must be computer savvy
- Fast learner- ability to learn to use office software (Oryx) and other programs
- Attention to detail is a must!
- Problem-solving/critical thinking skills- must be independent and able to handle tasks and challenges
- Must be self-starter and motivated
- Strong work ethic with high standards and integrity
- Excellent written and verbal communication skills
- Willing to learn, willing to improve and get better
- Must be a team player- willingness to be a part of a team
- Personable, positive, and energetic attitude
Job Benefits
- Supportive dentist
- Beautiful brand new dental office with contemporary design
- Digital charts and x-rays
- Advanced tools and high-tech dental equipment
- Sick Pay & Vacation Pay
- Bonus & Training Opportunities
- Lots of free parking (indoor & outdoor)
- Located right across the transit station
- We have great patients
Perks of Working at IPD
Competitive Salary
Vacation Pay
Sick Pay
Bonus Opportunities
Career Growth
Training Opportunities
Perks
